MEDIA BUY SERVICES · BULGARIA · mediabuyservices.com
+40%
REVENUE, YEAR ONE
Execution coaching and revenue systems held to a 90-day operating rhythm. “We stopped talking about growing and actually did it.”
// WORK — REAL NAMES, REAL NUMBERS
Work that moved numbers.
Every client below is a real company you can look up — and most of them will take your call if you want a reference. Figures are as reported by clients for the stated periods.
One channel. One ceiling. No way through.
Providio’s marketing ran almost entirely on Facebook ads — until reach capped and costs kept climbing. We replaced the single channel with an orchestrated Viber / SMS / WhatsApp architecture, and the numbers followed.
// CASE_002–003 · GROWTH PRACTICE
Two plateaus, broken.
DTM · QATAR · dtm.qa
2×
REVENUE IN 6 MONTHS
Operations restructured so the business runs without the owner in every meeting. “I finally had a team that did not need me looking over their shoulder every day.”
// CASE_004 · SOFTWARE PRACTICE
Four problems. Four purpose-built tools.
Each started the same way: a real business problem, a documented process, and a custom build that removed the bottleneck for good.
CUSTOMER SUPPORT
Ticketing System
osTicket-based, adapted to a specific support workflow.
- · multi-channel intake (email, web, API)
- · custom routing and escalation rules
- · SLA tracking, automated reminders
- · performance dashboards and reporting
EMAIL MARKETING
MailStorm
Campaign-heavy email marketing — no per-contact pricing surprises.
- · campaign creation and scheduling
- · audience list segmentation
- · open, click and conversion analytics
- · templates and A/B testing
UGC & CONTENT
RevBuzzer
Reviews and community content, turned into conversion assets at scale.
- · automated UGC collection
- · moderation and approval workflows
- · publishing automation across channels
- · analytics and content scoring
ONLINE SUPPORT
SupportU
Professional support presence without enterprise complexity.
- · self-service knowledge base
- · branded customer-facing portal
- · ticketing system integration
- · response templates and automation
“The best software we have ever implemented was software built specifically for us. It did not come with features we would never use. It came with exactly what our process required, and nothing else.”
// CASE_005–006 · LONG-TERM CLIENTS
Long-term engagements.
Some results are systems and clarity rather than a single number. These clients have been with us for the long haul — in their own words.
AF SAJIĆ · LAW FIRM · BANJA LUKA · advokatskafirmasajic.com
Growth consulting for a partner-led law practice — strategic clarity, internal systems and team alignment.
“Before D Spot, our strategy was basically ‘just work harder.’ Now we have real clarity, solid systems, and a team that is genuinely excited about where we are going. The numbers back it up.”
INFOMEDIA · BIH · infomedia.ba
Long-running strategy and execution engagement, working directly alongside the leadership team.
“I have always been skeptical of consultants. D Spot earned my trust fast. They were in it with us every step of the way — not just showing up with slide decks. Best money we have ever spent.”
// NEXT STEP
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